Updating your address in LIC policy records is important - incorrect address means you miss important communications, premium notices, and bonus notifications. Good news: you can do it online without visiting a branch.
Method 1: LIC Online Customer Portal (Recommended)
Step 1: Visit customer.onlineportal.licindia.in Step 2: Login with your registered mobile number or email Step 3: If not registered: click "New User Registration" → enter policy number → mobile → OTP → create password Step 4: After login: click "Services" → "Policy Holder Services" → "Change of Address" Step 5: Enter your new address (city, state, PIN code) Step 6: Upload supporting document (Aadhaar, utility bill, bank statement with new address) Step 7: Submit. LIC processes within 5-7 working days.
Method 2: LIC Mobile App
Download "LIC Customer" app from Google Play or App Store. The address change process is the same as the web portal.
Method 3: At Branch (If Online Fails)
Bring to your nearest LIC branch:
- ▸Completed address change form (available at branch or download from licindia.in)
- ▸Original policy bond (for reference)
- ▸Self-attested copy of new address proof (Aadhaar, voter ID, utility bill)
- ▸Original ID proof
Important Notes
- ▸All policies linked to your PAN/mobile are updated together - you do not need to visit for each policy
- ▸After address update, download your new policy certificate from the portal to verify
- ▸If you have moved cities, also update your bank account in the policy for NEFT-based payments
When Else to Update Your Details
The same portal and process applies for:
- ▸Mobile number update
- ▸Email ID update
- ▸Nominee change (requires offline form in most cases)
- ▸Bank account for NEFT premium payment
Keep your LIC contact details current to receive premium reminders and maturity notices without delay. Call Ajay Kumar Poddar at 9415313434 for any portal navigation help.
