MyLIC App Help — Download, Register, Pay Premium (Complete Guide 2026)
Step-by-step guidance to download MyLIC app, register your policy, pay premium online, and troubleshoot common portal login errors.
Millions of LIC policyholders are downloading the official MyLIC app to manage their portfolios. This step-by-step help guide shows you how to complete the MyLIC app download for Android or iOS and provides expert LIC portal login help to resolve OTP or registration issues quickly. Authored by MDRT wealth advisor Ajay Kumar Poddar.
1. How to Download MyLIC App
Downloading the official MyLIC app is highly secure and straightforward. Ensure you only download from official stores to safeguard your credentials:
02. 2. How to Register on MyLIC App
The registration flow is quick for first-time customer portal users. Follow these steps:
- Open the app and select the 'New User Registration' button.
- Enter your active LIC Policy Number, Date of Birth (matching bond documents), and installment premium (excluding taxes).
- Provide your primary mobile number and email address.
- Enter the secure Aadhaar OTP / mobile OTP sent to your registered number to verify your identity.
- Create a strong custom password and finalize your login setup.
03. 3. How to Pay Premium Using MyLIC App
Paying your premium online through the app is secured and helps prevent policy lapses:
- Log in to the app dashboard and select the 'Premium Payment' or 'Pay Direct' portal.
- Select the active policies that display outstanding premium dues.
- Verify the premium breakups and click Check & Pay.
- Choose your payment channel: UPI (GPay/PhonePe), Net Banking, or Credit/Debit Cards.
- Once payment succeeds, download the premium receipt PDF instantly from the transaction history.
04. 4. How to Check Policy Status
After logging in, navigate to the 'My Policies' section from the home screen dashboard. Here, you can view the complete list of linked policies. Tap on any specific policy number to view next due dates, maturity details, nominee details, and total accrued bonuses.
5. Common Problems & Solutions
Problem: OTP Not Received
Solution: Confirm if your current active number is registered with LIC. If it is stale or incorrect, you will need to perform a contact update at your serving LIC branch office.
Problem: Policy Not Displaying in App
Solution: Navigate to 'Link Policy' inside the portal and enter the policy number. Ensure the owner name matches exactly with your user profile details.
Problem: App Premium Payment Failed
Solution: If payment fails but money is debited, it usually refunds in 24-48 hours. Try using the direct web customer portal as a backup: https://customer.onlineportal.licindia.in/
Still Having Trouble with MyLIC App?
Ajay sir has personally helped over 5,000 families manage their LIC policies. He can walk you through the app setup or login errors on a simple phone call.
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